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News and personalised offers
Privacy notices for drivers in accordance with the EU’s General Data Protection Regulation (‘GDPR’)
Information as of december 2023
The information we have provided below gives you an abstract of our approach to processing your personal data and your rights under the provisions of data protection legislation in connection with the use of our “search for an available doctor” (“comestai App”) related to on News and personalised offers. Complete documents downloadable in Privacy Policy section.
In case of emergency please contact emergency room.
Data controller under Article 4(7) GDPR for drivers in the territory of Italy:
come stai S.p.a. (“comestai“) via Angelo Rizzoli, 4
20132 Milano Italia
email: dpo.italy@comestai.app
The easiest way to reach our data protection officer is by sending an email to dpo.italy@comestai.app or writing to the above address.
You will receive offers and advertising from us if you have agreed to receive news and personalised offers (advertising, vouchers, and promotions) and to the display of usage-based advertising (‘retargeting’) during the registration process or subsequently in the profile of the comestai App in News and personalised offers and have operated the toggle positioned there accordingly. This concerns personalised (sent only to you and based on an analysis of the comestai App usage frequency) advertising sent electronically (email, SMS, MMS, in-App messages, push messages) to your terminal equipment (smartphone, tablet, PC, etc.). To send you personalised advertising, we will process your usage data. Usage data are information about the number of App installations, usage frequency, patient search and doctor availability. Based on these data, you will then receive special offers and advertising from us.
In this context, we will process the following personal data in accordance with Article 6(1.)(a) GDPR:
First and last name, picture of the profile, date of birth, address, city, ZIP code, country, email address, mobile phone number, spoken languages, GPS location data while logged in to the comestai App, information about your terminal equipment (device ID, access time for the comestai App, browser type and operating system), information about ratings (1-5 star(s), as well as the average rating), user ID, password, Privacy Policy acceptance, News and personalised offers acceptance.
In addition, for doctors, we will manage medical specialties, medical license, picture of the medical license, availability, price range.
If you do not wish to receive the news and personalised offers already discussed, you can – just as easily as when you agreed to it – withdraw your consent by operating the toggle discussed above accordingly.
Please note that the withdrawal and ensuing changes are valid only for the future and will be effective or implemented by no later than 48 hours from withdrawal. This is for reasons of a technical nature, which do not permit faster implementation.
Once we receive from you for performance of our service your email address or your mobile phone number and you have accomplished a tour using our service, we may use it for electronical direct marketing by email, SMS and MMS as long as you have not revoked to our direct marketing. In this context we process pursuant to Art. 6
(1) f) GDPR the following personal data: e-mail and mobile phone number. You may revoke to direct marketing by clicking on a link at the end of an email (e.g., Opt out from newsletter) or by SMS contact with effect for the future. Please note that the withdrawal and ensuing changes are valid only for the future and will be effective or implemented by no later than 48 hours from withdrawal. This is for reasons of a technical nature, which do not permit faster implementation.
© Copyright 2024. All Right Reserved.
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